You may ask us to delete all data associated with your Facebook account. This page explains who may ask, how to ask, what we delete, and how long it takes.
Who may request
The owner of the Facebook account that granted us access.
Anyone the account owner has validly authorised in writing.
We match the request against the Facebook user ID held in our system before deleting. If it does not match, we reply that there is no data to delete — rather than deleting someone else's data by mistake.
How to request — pick one of three
Option 1 (fastest): Facebook → Settings & privacy → Settings → Apps and Websites → select the app → Remove. Facebook notifies us and deletion begins immediately.
Option 2: email mbuaretiklix@hotmail.com with the subject “Data deletion request”, including the Facebook user ID or account name you used to grant access.
Option 3: if you already hold a confirmation code, paste it into the lookup box at the bottom of this page to check the status.
What we delete
Your Meta identity: user ID, name, profile picture.
All access tied to your account — revoked permanently, with no recovery.
All ad account and Business Manager figures obtained through the access you granted, where no other user also holds access to them.
Collection logs tied to your identity.
What we keep, and why
Consent records — when you granted access, which permissions, from which device — are kept in minimal form as proof that past access was lawful. This is an accountability obligation, not operational data.
Technical logs containing no personal data are kept under our normal retention cycle.
Records tied to financial transactions already made are kept for the period required by accounting law.
If an ad account is still authorised to us by ANOTHER user, that account's figures remain — but every link to you is removed.
How long it takes
We process requests within 30 days of receipt, and usually within minutes for ordinary cases.
After deletion you receive a confirmation code. Keep it to check the status at any time.
If you hear nothing back
Write again to mbuaretiklix@hotmail.com, quoting the confirmation code if you have one. We acknowledge receipt within 72 hours.
You also have the right to complain to the competent personal data protection authority.
Look up a confirmation code
Enter the code you received after requesting deletion.